Sometimes it comes down to.......
Communication.
Have you ever been at a meeting with a group of people and a few days later someone asks about something that was discussed and you remember it so differently from what your colleague just repeated you wonder if you were at the same meeting? You wonder if you were daydreaming or not paying attention or if you're just plain loosing it.
I'm sure you have other examples of situations where communication with your peers, staff and even your family just falls apart and you wonder what in the heck just happened. Communication can be so surprisingly hard.
So, what can we do? Yes, being aware of it helps. Is there more we can do? You betcha.
I've found some interesting insights with a group that call themselves Crucial Skills (www.vitalsmarts.com). They've given a lot of thought to the conversations that we have and particularly when they go wrong.
Have a look. Let me know what you think.
Have you ever been at a meeting with a group of people and a few days later someone asks about something that was discussed and you remember it so differently from what your colleague just repeated you wonder if you were at the same meeting? You wonder if you were daydreaming or not paying attention or if you're just plain loosing it.
I'm sure you have other examples of situations where communication with your peers, staff and even your family just falls apart and you wonder what in the heck just happened. Communication can be so surprisingly hard.
So, what can we do? Yes, being aware of it helps. Is there more we can do? You betcha.
I've found some interesting insights with a group that call themselves Crucial Skills (www.vitalsmarts.com). They've given a lot of thought to the conversations that we have and particularly when they go wrong.
Have a look. Let me know what you think.
